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Registration:
Persons or organizations (also referred to below as"Members") that use SpanMail (a service provided by SpeedSpan) are asked to provide certain personal or company information when they sign up, including name, address, telephone number, billing information (such as a credit card number), and some facts that allow us to check your identity on the telephone, or allow you to recover your password. (You determine what this information is, for example, "What is your mother's maiden name?" or "What is your date of birth?" or " What was your high school mascot".) The personal information collected during the sign-up process is used to manage each Member's account (such as for billing purposes). This information is not shared with third parties, unless such disclosure is required by law or other special cases described below. SpeedSpan may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

Responses to Email Inquiries:
When Visitors or Members send email inquiries to SpeedSpan, the return email address is used to answer the email inquiry we receive. SpeedSpan does not use the return email address for any other purpose and does not share the return email address with any third party.

Customer Surveys:
We may in the future conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

In the event we do such a survey, we will take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other SpeedSpan customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Special Cases:
It is SpeedSpan's policy not to use or share the information about Visitors or Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, SpeedSpan may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, if we believe we have a very good reason to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Access Terms; to operate the Services properly; or to protect SpeedSpan and our Members.

Cookies:
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Cookies are only visible in the domain (e.g., spanmail.net) that created them, not to other sites you may visit. When you use SpanMail on the web, i.e., WebMail, a small cookie is left on your computer. If you opt for Cookie Login, WebMail will store additional cookies on your machine so you will be automatically logged in without having to enter a username and password. (You should NOT use this feature on public machines.)

Children's Privacy:
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. We do not collect information on children and do not have Web pages designed specifically for children. We encourage parents to take an active role in supervising children's use of the internet, including the possibility of children using a Members SpanMail account.

SpeedSpan's Commitment to Data Security:
SpanMail and related services and Web sites have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Questions About SpeedSpan Practices or This Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact:
SpeedSpan
PO Box 8154
Cincinnati, Ohio 45208

Revisions to This Policy
SpeedSpan reserves the right to revise, amend, or modify this policy, our Internet Service Agreement and our other policies and agreements at any time.

SpanMail Privacy Policy
© 2004 SpeedSpan, Inc.
Rev. 11/8/2004

 
     

   
 
 
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